FREE 2-DAY US SHIPPING - $100 OR MORE

Shipping Information

All orders are processed and shipped from our facility in Bellingham WA. Orders are shipped same day (by 3pm PST) or next day of receiving your payment. Orders are not processed or shipped on Saturday or Sunday. In the event of delays, every effort will be made to contact you by E-mail. If the delay is due to backorder, you will receive notice by email and be given the choice to remain on backorder, substitute to another item, or cancel your order. An email is sent to confirm that your order has been received and is being processed.

*Free Standard Shipping - Domestic

All orders between $35 and $100 in value will ship using USPS First Class Mail | 5-7 business days Saturday included.

*Free 2-Day Shipping - Domestic

All orders over $100 will ship using FedEx 2 Day Express | 2 business days with Saturday delivery. Saturday delivery is not available to extended service areas. For an explanation of FedEx Express Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. Larger Domestic orders (in excess of 3-4 kits) will be sent USPS Priority due to limitations on size of FedEx Express shipmentsa nd may take one extra day for delivery.

Flat Rate International Express

$15 Duties & Taxes Paid 1-3 day shipping any order. Delivery to major cities in Canada and Mexico typically take 1 business day. Major cities in Europe and Asia typically take 2 business days. Promo excludes outlying areas. 1-3 day delivery is an estimate and not a guarantee.

Backorder Shipments - Domestic

By default any items that are in stock will be shipped using the original shipping method. Any items on backorder will be ship on a second shipment with the method of our choosing. This second shipment will be held until ALL backordered items return to stock. If a customer would like to have an additional shipment when one of the backordered items returns to stock they will be charged this shipping cost. Contact us via our ticketing system if you would like to arrange an additional shipment or upgrade the backorder shipping method.

Backorder Shipments - International

If an international shipment contains a backordered item the order will be held until it can be shipped in its entirety. There are no exceptions to this policy.

Shipping to PO Boxes

UPS and FedEx will not deliver to PO Boxes. Orders shipped to a PO Box will be sent USPS First Class (Standard) or USPS Priority (Expedited).

Calculate Shipping

To calculate shipping cost and transit time, simply add the desired items to your cart and use the shipping quote tool. 

*Weekends and Holidays not included in shipping times. Puerto Rico, US Virgin Islands, American Samoa, Guam, and other US Outlying Territories ship via USPS First Class or USPS Priority Mail only.

Additional Postage Charge

All shipments are prepaid by us.

Typical Domestic Transit Times

Standard 3-10 business days with Delivery Confirmation
Expedited 2 Day 2 business days (Mon-Fri) with Full Visibility Tracking (Alaska/Hawaii may be delayed)
Next Day Air Next business day (cut off 3pm PST) with Full Visibility Tracking

Typical International Transit Times

FedEx International 1-2 business days with Tracking

Tracking Information

Expected delivery dates provided by USPS are an estimate only. The expected delivery date is not a guarantee. The only guaranteed services are Next Day Air and 2 Day Express (excluding some outlying areas in Alaska and Hawaii).

Have questions or comments? Click here to contact us. 

2018 USPS Postal Holidays - We do not ship USPS on these days

  • Monday, January 1 – New Year’s Day
  • Monday, January 15 – Martin Luther King, Jr. birthday
  • Monday, February 19 – Washington's Birthday
  • Monday, May 28 – Memorial Day
  • Wednesday, July 4 – Independence Day
  • Monday, September 3 – Labor Day
  • Monday, October 8 – Columbus Day
  • Monday, November 12 – Veterans’ Day (observed)
  • Thursday, November 22 – Thanksgiving Day
  • Tuesday, December 25– Christmas Day

2018 UPS Holidays - We do not ship UPS on these days

  • Monday, January 1 – New Year’s Day
  • Monday, May 28 – Memorial Day
  • Wednesday, July 4 – Independence Day
  • Monday, September 3 – Labor Day
  • Thursday, November 22 – Thanksgiving Day
  • Tuesday December 25 – Christmas Day

2018 FedEx Holidays - We do not ship FedEx on these days

  • Monday, January 1 – New Year’s Day
  • Monday, May 28 – Memorial Day
  • Wednesday, July 4 – Independence Day
  • Monday, September 3 – Labor Day
  • Thursday, November 22 – Thanksgiving Day
  • Monday December 24 – Christmas Eve
  • Tuesday December 25 – Christmas Day
  • Monday December 31 – New Year's Eve

CONTACT US