What happens to my order when one of the items is backordered but the rest are in stock?

If the majority of the items are in stock they will ship out immediately with the exception of international orders. If a key component to a system or kit is backordered the other components in the kit will be held. When the backordered item(s) become available they will ship out on a second shipment (carrier of our choice) at no extra charge. We limit backorders to 2 shipments total per order.

How do I check the status of a backordered item?

The easiest way to check the status of the backorder is to check the page of the product you purchased. Below the Add to Cart is our estimate of when the product will arrive. Once it has arrived it typically will ship out the next business day. If there is a delay we will update this location on the product page. Image shown below for reference.

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